Privacy Policy – 98PKR
Effective Date: 2025
Your privacy matters to us. This policy explains in plain terms what information 98PKR gathers when you use our platform, why we gather it, and how we handle it.
Section 1: What We Collect and When
We only collect information that is directly necessary for operating the platform and processing your transactions.
When you register:
Mobile phone number
Username and password (password stored in encrypted form only)
Date of birth
When you deposit or withdraw:
Payment method details (account number or wallet ID)
Transaction amounts and timestamps
Bank or wallet provider reference numbers
When you play:
Game activity, bet amounts, session durations, and results
In-game events used to calculate bonuses and VIP points
When you use the app:
Device type, operating system, screen resolution, and app version
IP address and approximate location data derived from network information
Crash reports and error logs generated when technical problems occur
When you contact support:
The content of messages sent to us via WhatsApp, live chat, or email
Any documents or screenshots you share with our team
Section 2: Why We Collect Your Data
Every category of data collected has a specific purpose tied to running the platform legally and effectively.
Mobile number and registration details are used to create and manage your account
Transaction data is processed to execute deposits and withdrawals and to maintain financial records required by applicable regulations
Game activity data powers the VIP system, bonus calculations, and responsible gaming monitoring
Device and network data is used to detect unusual access patterns that may indicate unauthorized account use
Support communications are retained to maintain a record of your history with our team and to improve service quality
Marketing communications are only sent if you have not opted out — you can do so at any time from within the app settings
Section 4: How Long We Hold Your Data
Active account data is held for as long as your account remains open
Financial transaction records are retained for a minimum of five years for regulatory compliance
Support conversation records are kept for three years
If you close your account, non-financial personal data is deleted within 90 days unless a legal retention obligation applies
Section 5: Your Rights Over Your Data
You have the right to know what we hold about you and to take action on it.
Access: Request a summary of the personal data we hold on your account
Correction: Ask us to fix any inaccurate information
Deletion: Request that your personal data be erased, subject to legal retention requirements
Opt-out: Unsubscribe from promotional communications at any time through app settings or by contacting support
Portability: Request your data in a structured, readable format
To exercise any of these rights, contact the support team through the channels listed on our Contact Us page. We will respond within 14 days.
Section 6: Cookies and Local Storage
The 98PKR website uses essential cookies that keep you logged in during a session and remember your display preferences
Analytics cookies collect anonymized data about how visitors navigate the site — this helps us identify confusing layouts and improve them
No advertising or tracking cookies from third-party ad networks are used on our platform
Cookie preferences can be adjusted in your browser settings; disabling essential cookies will affect site functionality
Section 7: Policy Updates
This Privacy Policy is reviewed and updated when our data practices change. The effective date at the top of this page reflects the most recent version. We will notify active users of significant changes through in-app messaging or email.